Minoritised ethnic students’ perceived quality of their UK higher education experience
Micaela Raffuzzi
Amidst ongoing globalisation and marketisation of UK higher education (HE), student satisfaction and service quality (SQ) have become central concerns for higher education institutions (HEIs) seeking to attract new and retain existing students. However, the generally lower overall satisfaction of minoritised ethnic (ME...
- Sheffield Hallam University
- DOI: 10.7190/shu-thesis-00797